TN Stair Guy Website Terms of Service

These terms apply to the use of the TN Stair Guy website and its general staircase remodeling information.

Submitting an inquiry is a request to discuss a project. It does not book an installation, accept an estimate, or establish a construction contract.

Information only

Content on this site is general information about staircase services. It is not a quote or contract. Pricing and scope are confirmed only in a written estimate.

Material suitability, repair methods, access arrangements, and any applicable permit requirements depend on the condition and location of your property. General guides cannot replace an assessment of your staircase.

Images

Some images may be illustrative of the services described.

An image illustrates a design direction, not a guarantee that its layout, dimensions, or materials are suitable for your home. Final selections belong in the agreed project scope.

Estimate requests and third-party tools

Provide accurate contact and project details when requesting an estimate. Do not upload photos or personal information you do not have permission to share.

The estimate form and map use third-party services. Their availability and operation may vary; you can also contact us by phone or email.

Assessing a project proposal

Service descriptions outline subjects that may be discussed during an inquiry. They do not establish that a particular product, repair method, or stair layout is suitable for every property. Existing dimensions, concealed conditions, supporting connections, and adjoining floor finishes can affect what work is proposed.

Review the written scope for the actual project, including materials, retained components, removal, preparation, finishes, and surrounding repairs. Ask about assumptions that remain unverified. A change to the proposed work should be discussed before it is treated as part of an agreed installation.

Safety and local requirements

Do not dismantle or forcefully test an unstable stair component to obtain a photograph or follow a general guide. Keep people away from unsafe open edges. Information about railings, treads, and supports is educational and cannot replace an assessment of the condition at your home.

Permit and inspection requirements depend on the proposed alteration and relevant local authority. A finish update is not the same as a change to structural supports or the stair opening. An online example does not establish approval, dimensions, or compliance for a particular installation.

External content and communication

Embedded forms, maps, and external links are operated by their respective providers. Their policies apply to their services, and content or availability may change. If a third-party tool is unavailable, contact TN Stair Guy directly to discuss the inquiry. The website itself does not guarantee a response time or installation window.

Contact

Questions about these terms: info@tnstairguy.com.